Twilio is a versatile cloud communications platform known for its robust APIs that allow for programmable voice, messaging, and video services. Integrating Twilio with Voyc would greatly enhance your ability to monitor and analyze call center interactions for compliance and quality assurance.

By connecting Twilio with Voyc, you can leverage Twilio’s powerful communication APIs alongside Voyc’s analytics capabilities. This integration will provide in-depth insights into your call center’s performance and ensure adherence to compliance standards.

To integrate with Twilio, you will need the following:

image.png