Updated November 16, 2023

Follow our setup guide to generate Talkdesk credentials.

Prerequisites

To connect Talkdesk to Voyc, you need a Talkdesk account.

Setup instructionslink

Create OAuth clientlink

  1. Log in to your Talkdesk account.

  2. On the navigation menu, select OAuth Clients.

  3. Click Create OAuth client.

    https://fivetran.com/static-assets-docs/_next/static/media/step1.0deec038.png

  4. Enter the OAuth client name.

  5. Select Client credentials as the Grant type.

    https://fivetran.com/static-assets-docs/_next/static/media/step2.26fc1406.png

  6. Click Add scopes.

  7. In the Select scopes to add pop-up window, select all the scopes and then click Add scopes.

    https://fivetran.com/static-assets-docs/_next/static/media/step3.7df04e53.png

  8. Click Create.

    https://fivetran.com/static-assets-docs/_next/static/media/step4.428bfe45.png

  9. Make a note of the Client ID and Client Secret. You will need them to configure Voyc.

    https://fivetran.com/static-assets-docs/_next/static/media/step5.e109178f.png

    TIP: You can download all the details using the Download option.